Account Security Tips

01. Use a Strong Password

A strong password:

  • Is at least eight characters long.
  • Contains a mix of letters, numbers, and symbols.
  • Doesn't contain your user name, real name, or company name.
  • Doesn't contain a complete word.
  • Is significantly different from previous passwords.
  • Isn't the same password you use on other web sites, such as for online banking, social media, or email accounts.

02. Use a Strong Security Question/Answer

A strong security question:

  • Should be memorable by you.
  • Should have many possible answers.
  • Should not be something you would answer on a survey or quiz on a social networking site, blog, or during an interview.
  • Can be cryptic, such as a code that only you would know the answer for
  • Isn't the same question you use on other web sites, such as for online banking, social media, or email accounts.
  • Should not be something someone can lookup online through social media!

A strong security answer:

  • Should not be easily guessed or researched.
  • Should not change over time.
  • Should not be a date or time.
    • Dates and times can vary in format, and can be difficult to answer correctly. For example, "01/02/1990", "1/2/1990" and "January 02, 1990" are the same date, but not the same answer!
  • Should be easy to remember.
  • Should be simple: one or two words.
  • Doesn't contain your user name, real name, or company name.
  • Is significantly different from previous passwords or answers.
  • Isn't the same answer you use on other web sites, such as for online banking, social media, or email accounts.
  • Should not be something someone can lookup online through social media!
Example Questions
Strong Questions
  • What was the last name of your favorite third grade teacher?
  • What was the last name of your favorite college professor?
  • What was the name of your second pet?
  • What is the name of your favorite astronomical body or star system?
Weak Questions
  • What is your pet's name?
  • In what year was your father/mother born?
  • What is your favorite _____?
  • What is my mother's maiden name?